Volunteer Engagement Coordinator

At Brotherhood of St. Laurence (BSL), we are seeking a passionate Volunteer Engagement Coordinator to join our dedicated team.

Location: Fitzroy

Job Type: Permanent Full-Time working 38 hours per week

Salary: $81,206.78 to $87,085.42 per annum, based on skills and experience plus 12% superannuation.

What we offer our employees

• Salary packaging options to improve your take home pay – up to $18,500 can be packaged every year (details via AccessPay)!
• Career development opportunities
• Leave loading of 17.5%
• Flexible working arrangements
• Employee Assistance Program
• Discounted health insurance and free flu shots each year

About the role

The Volunteer Engagement (VE) Coordinator provides administrative, coordination and system support to enable effective and compliant volunteer engagement across BSL.

The role supports the recruitment, screening, onboarding and ongoing coordination of volunteers, working closely with Volunteer Engagement Advisors, Coordinators and leaders of volunteers to apply consistent processes and practices. Through accurate data management and responsive support, the role contributes to a safe, well‑organised and positive volunteer experience

• Coordinate volunteer recruitment, screening, onboarding and commencement processes in line with organisational procedures
• Maintain accurate and up‑to‑date volunteer records in the volunteer management system
• Support the implementation of volunteer engagement priorities and work plans under the direction of the Volunteer Engagement Lead
• Coordinate compliance processes, including pre‑commencement checks, safeguarding requirements and expiry tracking
• Conduct scheduled compliance audits and data integrity checks in line with established procedures

About Brotherhood of St Laurence

We are passionate about the work we do. We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty. For over 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia. We are made up of 1500+ employees and 1000+ volunteers to make a difference in our communities.

What we are looking for

We are seeking an enthusiastic and motivated individual who has a passion for supporting the mission of BSL and delivering excellence in your role.

To be successful in this role, we are looking for someone who has the following key skills and experiences:

• Relevant qualification in volunteer management, administration, community services or a related discipline, or equivalent experience
• Relevant vocational training or professional development in volunteer engagement or related areas (desirable)
• Experience in coordination, administration or service delivery roles
• Experience supporting recruitment, onboarding or program coordination
• Highly organised with strong attention to detail
• Adaptable and responsive in a changing environment
• Practical and proactive in identifying and resolving issues

If this sounds like the right fit for you

If you are interested in this exciting opportunity and looking to contribute to our organisation’s success, we’d love to hear from you.

Click APPLY NOW

When completing your application, please upload each document as a separate attachment.

Your application must include:

• A tailored cover letter,
• A current resume showcasing demonstrated skills and experiences, and
• A 2-page (maximum) written response addressing the Key Selection Criteria found in the Position Description. 

Applications will be considered upon submission, so we encourage you to apply early.

To review the Position Description and to address the Key Selection Criteria, please click here.

If you have any questions about the role, or want more clarification, please contact Layle Ward at Layle.Ward@bsl.org.au for a confidential discussion.

Applications close: Tuesday 8  September 2026 at 11:55 pm

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

BSL is a child-safe organisation. BSL has zero tolerance to any form of abuse or harm to vulnerable people and is committed to specifically protecting children from harm. Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.

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