Careers at BSL

HIPPY Site Support Manager

Apply now Job no: 497403
Work type: Permanent Full-Time
Location: Fitzroy
Categories: Child Welfare, Youth and Family Services, Community Development


  • Improve your take-home pay by using salary packaging options – up to $18,500 can be packaged every year (details via AccessPay)!
  • Career development opportunities
  • Leave loading of 17.5%
  • Flexible working arrangements including a hybrid work arrangement.
  • Employee Assistance Program
  • Discounted health insurance and free flu shots each year

We’re looking for a HIPPY Site Support Manager who wants to join our team of 1500 employees and 1000 volunteers to make a difference on a permanent full-time basis, working 38 hours per week based in Fitzroy.


The Site Support Manager in HIPPY Australia will provide leadership to one of 5 operational teams in the National Office. Working with another Site Support Manager, you will directly supervise and coach a team of Site Advisors, who are responsible for contract and partnership management between HIPPY Australia and HIPPY Providers ensuring high-quality program implementation.

  • Support the successful delivery of the HIPPY Australia requirements as per the Department of Social Services (DSS) Individualised Grant Agreement, DSS and Activity Work Plan and HIPPY International Licencing Agreement through contract management, reporting and monitoring of HIPPY Provider Performance 
  • Provide management and leadership to a team that provides contract management including budget review, approvals, guidance and coaching to HIPPY Providers to successfully deliver the HIPPY Program
  • Work with the Site Support Manager and Site Advisors, to support Providers in implementing HIPPY and to meet their quality, HIPPY model fidelity obligations, risk and safeguarding accountabilities and reporting obligations as part of the HIPPY Australia Sublicence and funding agreement, HIPPY International and DSS grant requirements and operating agreements


HIPPY (Home Interaction Program for Parents and Youngster) is a free, two-year, home-based early childhood learning program that supports parents/carers of 3 and 4 year old children to be their child's first teacher. 

HIPPY Australia through the National Office enables the delivery of HIPPY in 100 sites across Australia. HIPPY Australia holds a licence with HIPPY International and a significant grant agreement with the Federal Government. The role of the National Office includes supporting over 60 local partners, including Aboriginal and Torres Strait Islander Community Controlled Organisations (ACCOs), to deliver HIPPY with the level of fidelity required to ensure positive impacts and outcomes for children and families involved in the program. HIPPY Australia has a focus on quality, risk management, learning and development, data and evidence building and marketing and communication.


We are passionate about the work we do. We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty. For over 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia. We are made up of 1500+ employees and 1000+ volunteers to make a difference in our communities.


Passion for supporting the mission of BSL, and delivering excellence in your role, are just the start.

To be considered for the role and be successful in it, we’re looking for someone who has the following key skills and experiences:

  • Demonstrated experience in contract management and managing complex partnerships with stakeholders
  • Demonstrated experience working in early childhood (0-8 years) and strong foundations in early childhood development and/or early intervention programs for children and their families
  • Relevant tertiary qualification, or equivalent experience, in Early Childhood, Community Development, Management and relevant disciplines such as Social Sciences and Education
  • Well-developed interpersonal and communication skills with the ability to build effective, trusting relationships and liaise across all levels both internally and externally
  • Familiarity with the needs of families and children experiencing disadvantage
  • Strong computer literacy skills with competency in Microsoft Office Programs including Word, Excel and Outlook; as well as specific program database use such as DEX
  • Demonstrated ability to identify and resolve problems and make appropriate recommendations and take ownership and responsibility for decisions.
  • Ability to work independently and effectively within a team, and within an integrated service framework, to achieve outcomes


BSL employees enjoy a range of flexible work options and other attractive benefits. Recognising that there is no ‘one size fits all’ pattern of work–life balance, the organisation endeavours to provide options to suit the needs of all staff.

If you have any questions about the role or want more clarification, please contact Clare Seddon via for a confidential discussion.

Please review the Position Description to address the Key Selection Criteria.

Applications close: Friday, 21 June 2024 at 11.55 pm

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.

Position Description

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

Back to search results Apply now Refer a friend

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance
Aboriginal flag

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag