Careers at BSL

Case Manager

Apply now Job no: 497372
Work type: Casual
Location: Sunshine
Categories: Aged and Disability Support


  • Improve your take-home pay by using salary packaging options – up to $18,500 can be packaged every year (details via AccessPay)!
  • Career development opportunities
  • Leave loading of 17.5%
  • Employee Assistance Program
  • Discounted health insurance and free flu shots each year

We’re looking for a professional Case Manager with relevant experience to join our team on a casual basis, based in Sunshine.


Case Manager consults and works with consumers, their carers, service providers as well as the Brotherhood Home Care team to provide integrated high-quality services in accordance with funding and legislative requirements.

  • Be the primary point of contact for consumers, carers and service providers for information on services available and support with health issues related to disability and ageing, including dementia
  • In partnership with clients and carers, undertake consumer assessments including planning, monitoring and regular reviews using a person centered and reablement approach to provide support and to develop options with clients that meet their needs and aspirations, within the financial resources available to them
  • Support and respond to consumers and carers issues/concerns taking appropriate actions to resolve them and escalating matters to the Regional Team Leader – HCP where appropriate in a timely manner
  • Locate and arrange customised services required by the carer and consumer as per the agreed care plan liaising with internal and/ or external stakeholders as needed

Salary will be in the range of $42.76650 - $46.01631 per hour plus 25% casual Loading , based on skills and experience plus superannuation.


We are passionate about the work we do. We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty. For over 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia. We are made up of 1500+ employees and 1000+ volunteers to make a difference in our communities.


Passion for supporting the mission of BSL, and delivering excellence in your role, are just the start.

To be considered for the role and be successful in it, we’re looking for a Regional Team Leader - Service Coordination and Accounts who has the following key skills and experiences:

  • Relevant tertiary qualifications in Nursing (Division 1), Welfare, Occupational Therapy, Psychology, Disability, Psychiatric Nursing, Physiotherapy, Social Work or other related discipline
  • Proven experience in person centered case management and a reablement approach in the aged care and/or disability sector including provision of support to people with dementia
  • Significant experience in the development of person-centered planning and the ability to demonstrate a clear understanding of case management, assessments, networking and advocacy 
  • Experience in using database management software


BSL employees enjoy a range of flexible work options and other attractive benefits. Recognising that there is no ‘one size fits all’ pattern of work–life balance, the organisation endeavours to provide options to suit the needs of all staff.


If you have any questions about the role or want more clarification, please contact Sam Renk on 9066 1004  for a confidential discussion.

To view the Position Description to address the Key Selection Criteria, please click here.

Please view the Position Description to address the Key Selection Criteria.

Applications close: Monday, 24 June 2024 at 11:55PM

The Brotherhood of St Laurence adheres to Government vaccination mandates.

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics. Applicants must have proof of working rights in Australia.

Position Description

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

Back to search results Apply now Refer a friend

The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance
Aboriginal flag

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

Torres Strait Islander flag