Careers at the Brotherhood

ICT Assistive Technology Officer

Apply now Job no: 496592
Work type: Permanent Full-Time
Location: Fitzroy
Categories: Help Desk and IT Support

We’re looking for a professional ICT Assistive Technology Officer with relevant experience who wants to join our team of 1500 employees and 1000 volunteers to make a difference on a Permanent Full-Time basis, working 38 hours per week based in Fitzroy.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty.
For over 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia.

We are passionate about the work we do.

We strive to create change that lasts for a more compassionate and just society - 
a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.



The ICT Assistive Technology Officer is responsible for providing support to the applications and digital workplace technologies in place for Assistive Technology (AT) users, as well as participation and review of accessibility features of new applications and digital workplace solutions. The incumbent is responsible for supporting a nominated portfolio of applications and / or digital workplace technology platforms, cross training peers for backfilling purpose, and covering the support duties for other applications and technology platforms as needed, within Digital Workplace and Applications team. 

  • Assisting Assistive Technology (AT) users with both software and hardware related issues
  • Provide support and advice to staff, developing and implementing systems across BSL
  • Liaise with third party systems for procurement of AT licensing and addressing known issues  


Salary will be in the range of $79,911.52 - $85,984.15 per annum, based on skills and experience plus superannuation.



Passion for supporting the mission of BSL, and delivering excellence in your role, are just the start.

To be considered for the role and be successful in it, we’re looking for someone who has the following key skills and experiences:

  • Comprehensive understanding and knowledge of ICT assistive technology solutions, their functionality and interoperability
  • Extensive knowledge of Australian Government legislation and policy on disability, inclusion, and ICT accessibility
  • Ability to work in an Agile, fast paced environment
  • Experience delivering ICT support and/or experience working in an ICT service desk 



  • Extensive salary packaging options to reduce amount of tax you pay - up to $18,550 can be packaged every year (details via AccessPay)!
  • Career development opportunities
  • Leave loading of 17.5%
  • Flexible working arrangements
  • Employee Assistance Program



BSL employees enjoy a range of flexible work options and other attractive benefits. Recognising that there is no ‘one size fits all’ pattern of work–life balance, the organisation endeavours to provide options to suit the needs of all staff.


If this looks like a role that’s right for you, Click APPLY NOW.

If you have any questions about the role, or want more clarification, please contact Suaada Abdulla on 0418 599 577 for a confidential discussion.

To view the Position Description to address the Key Selection Criteria, please click here

Applications close: Wednesday, 15 February 2023 at 11.55pm.

The Brotherhood of St Laurence adheres to Government mandates in relation to COVID-19.


We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

BSL is a child-safe organisation. All employees are required to undergo relevant re- employment checks for their role, including a National Police Check, a Working with Children Check (where necessary), and sign our Child & Adult Safeguarding Policy and Code of Conduct.
Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.

Position Description

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance
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The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

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