Careers at the Brotherhood

Store Manager - 12 month max term

Apply now Job no: 494798
Work type: Maximum Term Full-Time
Location: Bentleigh
Categories: Other

We are seeking a professional Retail Store Manager with relevant experience committed to customer service. You will be required to manage a dynamic retail environment, with the support of a diverse team of staff and volunteers. If you have the passion and energy to make a difference on a 12 month maximum term full-time basis based in Bentleigh, please submit your application for consideration.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty.
For almost 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia.
We are passionate about the work we do.
We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.
The Store Manager is responsible to manage staff and resources in order to ensure the operational needs of the store are met to maximise financial returns.
  • Through example, leadership and training ensure a high level of customer service is provided to all stakeholders at the store.
  • Ensure the store has an appropriate mix of stock to satisfy customer needs.
  • Create a cohesive team that works efficiently together to maximise individual and store potential.
  • Take responsibility for managing risk, safety, health and compliance.
  • In collaboration with the manager, set goals and objectives to ensure outcomes are met.
  • Attend management meetings monthly as required and communicate minutes and Brotherhood news to all staff after each meeting.
Passion for supporting the mission of BSL, and delivering excellence in your role, are just the start.

To be considered for the role and be successful in it, we’re looking for someone who has the following key skills and experiences:

  • Relevant qualifications in retail experience (experience in recycled goods will be preferable)
  • Demonstrated experience in leading a team with the ability to supervise, mentor and support staff and volunteers
  • Demonstrated ability to take ownership and responsibility for decisions
  • Proven interpersonal and communication skills with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds
  • Demonstrated ability to identify and resolve problems and make appropriate recommendations
  • Well-developed organisational and time management skills with the ability to plan workload, prioritise and meet deadlines
  • Expertise and competency in Microsoft Office Programs including Word, Excel and Outlook
  • Understanding of and empathy with the values and ideals of the Brotherhood. Customer service focused


  • Retail Certificate 3 or above
  • Visual merchandising training


  • Extensive salary packaging options to reduce amount of tax you pay
  • Career development opportunities
  • Leave loading of 17.5%
  • Employee Assistance Program
If this looks like a role that’s right for you, APPLY NOW or contact Helen Moppert at for a confidential discussion.
Please review the full position description.
Applications close: Friday 10 December at 11:55pm

The Brotherhood of St Laurence adheres to Government mandates in relation to COVID-19.


We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.
Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.


Position Description

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance
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The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.

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