Careers at the Brotherhood

Intake & Linkages Coordinator

Apply now Job no: 494043
Work type: Maximum Term Full-Time
Location: Broadmeadows
Categories: Child Welfare, Youth and Family Services, Community Development

We’re looking for a professional Intake & Linkages Coordinator with relevant experience who wants to join our 2,000+ team of staff and volunteers to make a difference on a full time basis (for a maximum term of 12 months), working 38 hours per week based in Broadmeadows.
The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty.
For almost 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia.
We are passionate about the work we do.
We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.

The Role: 

The Intake and Linkages Coordinator is jointly responsible for the delivery of the NDIS ECEI approach in the BSL ECEI partner regions. This position will form part of a specialist early intervention team delivering office, phone and community based family centred information and support services in line with the NDIS ECEI approach.

The Intake and Linkages Coordinator will assist families of children 0-6, who have developmental concerns to connect with supports and peer networks that facilitate living an ordinary life. This includes

  • being the first point of contact for families within the ECEI team,
  • gathering initial child and family information,
  • providing linkages to universal services in a families local community
  • providing basic entry screening
  • scheduling appointments for further ECEI assessment and supports
  • data entry and reporting to meet NDIA requirements

Attractive salary based on skills and experience plus superannuation.

Passion for supporting the mission of BSL, and delivering excellence in your role, are just the start.
To be considered for the role and be successful in it, we’re looking for an who has the following key skills and experiences:
  • Relevant qualifications in community development, early childhood or similar field
  • Well-developed interpersonal and communication skills with the ability to build effective and supportive relationships and liaise across all levels both internally, externally and with people with disability and from diverse backgrounds
  • Demonstrated experience in customer facing environments that support or provide service to the community
  • Proven strong community development knowledge and experience with the ability to build and maintain effective community partnerships
  • Demonstrated understanding of the National Disability Insurance Scheme, the ECEI approach and early childhood best practice principles.
  • Demonstrated knowledge and competency in Microsoft Office Programs including Word, Excel and Outlook
  • Ability to work in a highly flexible, dynamic and changing environment with well-developed organizational, time management skills and ability to prioritise, manage workload effectively and meet deadlines
  • Ability to work autonomously and effectively as part of a team to achieve outcomes
  • Ability to effectively use, identify and suggest improvements for the use of technology in the workplace
  • Understanding of and empathy with the values of the Brotherhood and the NDIS.
  • Lived experience or awareness of the impact of existing or acquired disability upon individuals, carers and community
  • Networks within CALD or Aboriginal and Torres Strait Islander communities
  • Customer service focused
Extensive salary packaging options to reduce amount of tax you pay
Career development opportunities
Leave loading of 17.5%
Flexible working arrangements
Employee Assistance Program
BSL employees enjoy a range of flexible work options and other attractive benefits. Recognising that there is no ‘one size fits all’ pattern of work–life balance, the organisation endeavours to provide options to suit the needs of all staff.
If this looks like a role that’s right for you, APPLY NOW or contact Lynn Duncan on 0491 053 563 for a confidential discussion.
Applications close: Friday, 30 October 2020 at 11:55 pm 
We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.
Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.


Position Description

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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The Brotherhood of St Laurence (BSL) acknowledges and understands its obligations under the UN Convention on the Rights of the Child and recognises that all children and young people have the right to be treated with respect and care, and to be safe from all forms of abuse. BSL has a zero tolerance towards child abuse. Read the official statement signed by the Executive Director.

Find out more about the work of the Brotherhood
Brotherhood Books
Brotherhood of St Laurence Communtiy Stores
Hippy Australia
Given the Chance

The Brotherhood of St Laurence acknowledges and recognises the Traditional Owners of the land upon which we live and work, and we pay our respects to their Elders both past and present.